A well-trained workforce is the foundation of an efficient operation. Sparrowhawk believes in integrating world-class experience with local talent to generate the strongest and most cost-effective workforce solutions.

Our bespoke training programs maximize staff through cross-utilization, ensuring personnel respond efficiently and professionally in the fluid environment of the Event world, mitigating risks, controlling costs and providing effective operations.

Our training programs focus on providing the skills staff members need to be safe and effective in their primary roles and to seamlessly implement contingency plans when required. 

 While a well-run fleet system can offer enormous travel flexibility, this function is often a major risk area. Insurance, driver reliability, and even key management can create serious operational problems.

Our expertise spans from managing small fleets of 20 vehicles to large operations with more than 6000 vehicles. Our processes – including limiting fleet access to a small vetted team and proven driver recruiting and training programs — are proven to succeed. 

 Drawing upon our vast experience in managing complex issues to achieve logical and cost-effective plans, we begin with a venue-specific traffic management plan, which takes into account vehicular as well as pedestrian routing. Sound integration with law enforcement and other stakeholders is a critical part of our success.

Our traffic management staff are properly licensed, trained and equipped personnel, making positive impressions and allowing for safe, effective and flexible traffic operations. Throughout the traffic management process, we offer a shared vision of success, providing the tools needed for operational adaptability. 

 Our testing programs and readiness exercises prepare teams for operations while ensuring maximum utilization of equipment, space, and workforce resources. As part of our Operational Readiness Review Program, we examine each customer group’s transportation mode from end-to-end, identifying gaps and overlaps in services and resources, ensuring integration among delivery partners. Using our customized scenario tests, Sparrowhawk’s detailed reviews of command, control, and communications plans mitigate safety risks, increase operational efficiency and create lasting legacies.  

 Our “one-team” approach ensures that all service providers integrate seamlessly into a single, optimized delivery team. Services include parking and permitting plans, ingress and egress routing, load zone and transport hub design, and command and control programs.